Specialist Laptop Repairs

Laptop faulty, not working, needing repair? Notebook not working? Send it to OCS and find out why so many IT companies and individuals across the UK rely on us for their laptop repairs and service requirements. We repair all makes and models of laptop down to component level and offer complete repairs and first class servicing for your notebook or laptop, sourcing parts from anywhere in the world if necessary. We guarantee diagnosis within 5 days, speedy completion of all work, safe return, and full three month warranties on all notebook or laptop repairs undertaken.
Give Us A Call We Can Fix ANY MAKE ANY MODEL ANY PROBLEM at a Fixed Rate £70 +VAT.

 

Laptop Motherboard & LCD Repair

If there's a solution, OCS will find it. Most laptop system boards and many faulty laptop LCDs are repairable. If a company tells you that you need a new system board, motherboard or LCD in your laptop (because they don't fix them), give us a call, we may be able to repair it instead. We understand how vital your laptop and the information stored on it can be. With over 20 years in the business, highly experienced staff, flexible computerised systems and fantastic facilities, OCS is the business you can always trust when things go wrong.

We repair any make or model. We will call you within 3 days of receiving your faulty laptop with a diagnosis, quotation and a lead-time on any parts required.

Rapid Laptop & Notebook Repair How can we help?

OCS helps individuals and businesses get back to work when things go wrong.

If we can't fix it, you don't pay.

We guarantee quality service and professional workmanship at a competitive price with a 90 day warranty that includes parts and labour.

Send us your broken laptop and find out why so many IT companies and individuals across the country use OCS for their laptop repairs and service requirements.

What We Do

After assessment, we will provide a price that includes all the major elements of the repair. This gives you peace of mind and complete cost control.

What's Included

What's Not Included

  • Insurance

  • All labour

  • Repair

  • Parts

  • Valeting

  • General Technical Support

  • Collection & Delivery

NO FIX-NO FEE. If your faulty laptop is beyond economical repair we will return it promptly and there will be No Inspection Charges - just a £15.00 P&P fee.

 (Unless, of course, you collect it yourself or have elected for us to dispose of the unit).

(terms and conditions apply)

 
 

Keyboard Repairs


Board Problems


Screen Problems

We know how serious the consequences can be when your laptop goes down. You need a completely professional approach to fixing the whole problem - fast.

OCS's simple, no hassle service provides

  • Fast reliable repairs carried out by our manufacturer trained engineers, down to Component Level. Most service centres, including the superstores, try to sell you a new motherboard or LCD that can cost over £500. We repair motherboards & LCDs.

  • Valeting - We will clean the laptop inside and out, maximising the unit's life by eliminating the build up of dust and dirt that causes overheating failure.

  • Communication - Our customer service staff are at your disposal should you have any enquiries about the process.

  • Insurance - The laptop is completely covered in the unlikely event of something unexpected going wrong.

  • Whenever possible we try to repair a part before replacing it. The final cost to you is much less than what a manufacturer charges for a replacement part.

    All prices subject to VAT

     

Display Problems

Hard Drive Services
  • Dead Displays
  • Dark Displays
  • Cracked Displays
  • Lines on Display
  • Colour Fades or Wrong Colours on Display
  • Low Contrast Displays (Dark or Dim Display)
  • Missing individual lines on a display.
  • Laptop does not recognise your drive.
  • Hard drive noisy
  • Intermittent Hard Drive.
  • Hard drive upgrades, (We can take your old drive and make an identical copy to the new drive)
  • Hard Drive Replacement,( We can reload your original software).

 

Software Problems

  • Errors Initializing BIOS
  • General Protection Faults (GPF)
  • Fatal Exception Errors
  • Blue Screen of Death
  • Won't connect to the internet
  • Not enough memory

Password Problems

  • Bios Password Removal
  • Windows Password Removal
  • Windows NT Password Removal

General  Problems

  • The unit is dead, has no power
  • The notebook beeps only, there is no display
  • The unit goes off after a few minutes
  • The CD-ROM/ DVD or Floppy does not read
  • The PC card slots do not recognise any cards
  • The Internal modem/ network card does not work
  • The unit won't run from the battery
  • Keyboard problems (sticky keys, dead keyboards, coffee spilled)
  • Mouse does not work properly
  • Corrupted BIOS (e.g. you have to set the time and date repeatedly, etc)
  • Can't print anything from the machine
  • Unit freezes/hangs/locks up

OCS Specialize In
  • Physical cosmetic damage
  • Fluid Spillage
  • Overheating
  • Dead, cracked or broken LCD screens
  • Dim LCD screens
  • No start up activity
  • Power supply problems
  • Intermittent problems
  • Broken power, USB, sound, or printer ports
  • Software problems, reinstallation's, data backups and much, much more
Contact Us

What laptops do you repair?
We repair all makes and models of laptops and notebooks. This includes major brands such as Compaq, IBM, HP, Toshiba, Dell, etc. and less well known brands such as NEC, Packard Bell, Samsung, Tiny, Time, Medion, IPC, Iridium, Kapok, Rock, Digital, Advent, Fujitsu, Acer, Sony Vaio, Twinhead, Evesham and many more.

Will I lose my data?
In 90% of cases the answer is no. It's usually NOT the hard disk at fault but some other component that has failed. However, we always recommend that, if possible, you back up your data before shipping a laptop to us.

Will I lose data if the hard disk has failed?
Where the hard disk has failed, data recovery may still be possible, but can be time consuming and involve additional cost, and 100% success cannot be guaranteed. If you are concerned about the loss of valuable data, please ensure that you have discussed this with us before shipping your computer. We will do everything we can to help.

What should I send with my laptop?
Where possible, we ask that you provide us with your Windows password, the AC adapter for your computer and any Operating System disks / CDs (usually Microsoft Windows) and licence keys you have. Due to strict licensing laws, we cannot re-install Operating Systems if you do not provide us with your original licence details and media. If you have lost your Operating System media or details we can provide replacements at very competitive prices.

How long will it take to get an estimate?
Not long at all! We will provide you with an estimate within 5-7 working days.

How long will it take to repair?
Our repair service will take a maximum of 5 days unless a spare part is not in-stock and we have to order it. If we do need to order a part, we will quote a revised delivery date.

What is the warranty period on the repair?
We guarantee that should the unit fail with the same fault within 3 months of us returning the unit to you, we will collect, repair and return it at no cost to you.

Do you charge an assessment charge?
No, this is included in the standard cost of repair.

What happens if spare parts aren't available?
In the rare event that spare parts are unavailable and we cannot complete the necessary repairs, we will return the unit and charge you for delivery only, or we will dispose of the unit in compliance with environmental guidelines at your request.

What happens if spare parts are required?
Low value components up to £35 are included in the service. Where a major module is required, we will contact you immediately and provide a quotation. Once this is accepted we will order the part and repair the unit. Should you wish to decline the quote, we will return the unit unrepaired and charge you only for the delivery, or you can elect for us to dispose of the unit in compliance with environmental guidelines.

Can I contact you to find out when my laptop will be returned?
Of course. You will find telephone and e-mail details on our contact page.

How do I package my laptop?

  • Properly packing your laptop is extremely important. As a general guideline, use a rigid box with at least a 2" air gap between the laptop and the box on the top, bottom and sides of your laptop. Fill this air gap with packing popcorn, bubble wrap, or similar protective material. It is advisable to bubble wrap your laptop and then use protective popcorn to fill in the remainder of the air gap. The packing material should fill the entire air gap.
  • Include your laptop battery and AC adapter in the box. Sometimes one of these items can be the cause or have caused the error you may be experiencing. Do not place the AC adapter or power lead on top pf your laptop. This may cause damage to your laptop screen. Instead try and pack the adapter and lead beside the laptop. Please ensure that your own address and contact details are included. (If you have been able to complete the form on the Contact page please include the printed version with your laptop.)
  • There are many shipping alternatives for your laptop. You can call DHL on 08701 212101 who will come to your home or business to pick up the laptop or you can visit their website at www.parcel2go.com to arrange a collection. (They are currently offering next day delivery from £8.99.)

Please note OCS will not be held responsible for any laptops that arrive damaged. Make sure your laptop is correctly packaged. We cannot stress this enough.