Customer Computer Support.

We now offer remote desktop support to both home and business users alike. No engineer is required to visit your home, or business. We use your existing Internet connection to connect to your your computer. Payment for this service is pre-paid, and your card is processed through our online shopping cart. We use the very highest security to connect to your computer.
Two Simple Steps to Purchasing Remote Support Vouchers.
Step 1 Call the telephone number at the top of this webpage, and request a remote desktop support session. Important Do Not purchase a remote desktop voucher prior to speaking with us.
Your fault may not be suitable for remote support.
Step 2 Purchase the prepaid remote desktop support vouchers, these are purchased in blocks of £15.00. You will be advised by our engineers at the time of your call how many block of vouchers you will need to purchase.
Step 3 Download our remote
Support Software
Step 4 Await our call, our engineer will discuss the repair whilst we work on your repair. 

Purchase Your Support Voucher Here

Amount of Support

 
Remote Support Questions & Answers

Q - Is your connection secure to my computer? 
A -Yes we use the same type of encryption as the high street banks
Q - Are there any minimum requirements for you to connect to my computer to repair remotely? 
A -
To use the service, your computer and internet connection has to meet certain standards. You must be connected to the internet via broadband broadband. Your computer has to be running one of these versions of Windows:
Microsoft Windows 7 (All Versions)
Microsoft Windows Vista.
Microsoft Windows XP.
Microsoft Windows 2000.
Microsoft Windows Server.
Unfortunately, we cannot connect you to our remote repair system if your operating system is not one of those listed above. However we can rapidly repair your computer at your premises where over 90% of problems are corrected on site by our skilled engineers.